Terms and Conditions


1.   These Terms and Conditions (henceforth referred to simply as “these Terms”) govern the terms of use of this website (this website, its gateway and pages collectively referred as "Site") and the services provided on this Site (“Services”). By accessing this Site, you (the individual or legal entity, herein referring to as “you” or “your”) are agreeing to these Terms. If you do not agree to these Terms, do not access this Site, or any pages thereof.
2.   We reserve the right to amend these Terms at any time by posting an updated version on this Site. Your use of this Site following such amendments constitutes your acceptance of the Terms as amended.
3.   By accessing this Site, you also agree to our personal information collection statement and personal data policy ("Privacy Policy") and any other legal terms that are available on this Site.
4.   In these Terms, the expressions “we”, “us” and “our” are a reference to Let's Park Company (Hong Kong) Limited.
5.   YOUR ACCOUNT
5.1.   You may have an account (“Account”) created on this Site so that you can act as a parker ("Parker"), that is someone who has booked or intends to book (“Bookings”) a parking space ("Parking Space") from an owner or operator of the parking space which is to be listed or has been listed (“Owner”).
5.2.   To register or make a booking we may require that the Parker provide us with adequate information, including but not limited to: full name, address, date of birth, mobile number, car licence plate number and a valid email address. We may also require additional information from time to time. Please note that any personal information that you provide to us will be subject to our Privacy Policy. The Privacy Policy forms part of these Terms.
5.3.   By registering an Account, you warrant and confirm that:

(i) the information you provide to us for registration is true and correct;

(ii) if you are an individual, you are over the age of 18 years;

(iii) the Account is for your own use and benefit and not as trustee or agent or on behalf of any other party;

(iv) if you are a corporation, the person registering an Account on your behalf is properly authorised by you to do so.
5.4.   We will not be held responsible if you fail to provide contact information and you do not receive a booking confirmation or other information from us that may be expecting. If you become aware that you have supplied invalid contact information, please contact us immediately to correct the information we hold about you.
5.5.   You shall keep the login details of your Account confidential and shall not disclose them to any third party or allow any third party to use your Account. If you think someone is using or has used your Account or you think or you are aware that your login details are known to a third party, you shall notify us immediately. You shall be liable for all activities in your Account using your login details until we have acknowledged our receipt of your notice pursuant to this term.
5.6.   You agree that you will not create any false account on this Site or use your Account for any immoral or illegal activity or purpose including (without limit) malicious or fraudulent or unauthorised bookings, fraudulent listings or money laundering. You agree that you shall not use this Site for any purpose other than viewing or booking Parking Space.
5.7.   We may suspend or terminate your Account at any time without prior notice or liability if you are in breach of any of these Terms or any term of an Owner’s Licence Agreement (as defined below) or if we consider at our sole and absolutely discretion that the continuation of your Account will affect our reputation or interest. We may also terminate your Account at any time without assigning any reason by given not less than 30 days’ notice to you. If we suspend or terminate your Account you will not be able to use our Services any longer and may not be able to access all areas of the Site.
5.8.   We reserve the right to suspend your Account at any time without prior notice to protect your interest and/or ours. You will be notified once we have suspended your Account and you shall not be able to book a Parking Space until we have at our absolute discretion re-activated your Account. During the suspension of your Account, you shall not be able to book any Parking Space.
5.9.   The suspension or termination of your Account for whatever reason shall be without prejudice to:

(i) the validity and/or continuation of any Booking which has been completed prior to the termination or suspension and the related Owner’s Licence Agreement subject to the terms of such Owner’s Licence Agreement;

(ii) the liability incurred by you through the Account prior to such termination or suspension;

(iii) and your obligations or liabilities under any of these Terms which due to their nature shall continue during the suspension or after the termination of your Account.

6.   OUR SERVICES
6.1.   You agree that the Site is a platform for advertising Parking Spaces owned or controlled by Owners and we have no responsibility for the Parking Space other than to provide the Services under these Terms which includes administering and confirming Bookings of Parking Spaces and collecting payment on behalf of the relevant Owner.
6.2.   We offer no guarantee as to the Parking Space's availability and suitability for the Parker’s requirements. Similarly, we rely on the Owner for details about a Parking Space given on the Site and offer no warranty in relation to the accuracy of these details.
6.3.   A Parker is only able to book a Parking Space advertised on the Site once agreed by the relevant Owner, and by entering into a separate licence with the Owner (“Owner’s Licence Agreement”). The listing for a Parking Space will indicate the availability, price and location of the Parking Space. A copy of the relevant Owner’s Licence Agreement will be made available to you for your confirmation as part of the check-out process.
6.4.   For the avoidance of doubt, the Owner’s Licence Agreement and any additional terms included in an Owner’s listing are a contract between the Parker and the Owner. We are not a party to any Owner’s Licence Agreement.
6.5.   The Services include payment collection services through the Site (“Payment Services”). The Payment Services may contain links to third-party websites or resources (“Third-Party Services”). Such Third-Party Services are subject to different terms and conditions and privacy practices and Parkers should review them independently. We are not responsible or liable for the availability or accuracy of such Third-Party Services, or the content, products, or services available from such Third-Party Services. Links to such Third-Party Services are not an endorsement by us of such Third-Party Services.
6.6.   Third-Party Services may charge additional fees when processing payments in connection with the Payment Services. We are not responsible for any such fees and disclaims all liability in this regard.
7.   BOOKINGS
7.1.   If you wish to book a Parking Space which is listed as available for Booking:

(i) you can book such Parking Space by selecting the Parking Space and the available time slot; following the on-screen instructions to enter the relevant information, confirm agreement to the Owner’s Licence Agreement and making the payment of a fee (the “Licence Fee”);

(ii) once the payment of the Licence Fee is confirmed as successful, the Booking for the selected Parking Space for the selected time slot shall be completed and we shall send you a confirmation summarising certain details of the Booking;

(iii) in the event that any payment by the Parker is rejected or unsuccessful, or not received by us in whole, without deduction, for any reason, including any third party fraud, such as phishing or pharming, the Booking shall not be completed and we shall not be liable and the Parker shall continue to be responsible to pay the whole amount; and

(iv) unless expressly stated otherwise, the Booking will be valid for use once only during the time slot and no multiple parking during the time slot will be allowed.
7.2.   By requesting a booking, you confirm that you are the owner of the vehicle (“Vehicle”) which will be using the Parking Space and the driver of such vehicle holds a valid driving licence.
7.3.   All Bookings are not transferrable and is only valid for the parking of the Vehicle during the agreed time slot.
7.4.   Once a Booking has been completed, it cannot be cancelled other than in accordance with the terms expressly set out in the Owner’s Licence Agreement. If you are concerned whether the Parking Space and its access are suitable for your vehicle, please contact the Owner through this Site or visit the Parking Space with the consent of the Owner before completing the Booking.
7.5.   You agree that the Licence Fee and any other amount payable by the Parker to the Owner in relation to a Parking Space shall be paid to us in the manner as set out in the Site. Other than as expressly referred to in the Owner’s Licence Agreement, no amount paid by the Parker to an Owner is refundable.
8.   USE OF THIS SITE
8.1.   You must not do (or attempt to do) any of the following acts, nor assist others to do any of the following acts:

(i) use this Site for any activities which breach any applicable laws or infringe the rights of any third party;

(ii) use this Site to post or transmit information or material that is obscene, illegal, threatening defamatory, abusive, offensive, vulgar or breach of proprietary right of any third party;

(iii) knowingly transmit any viruses or other computer programs that may damage or interfere with this Site;

(iv) tamper with or modify this Site; and

(v) use this Site to send unsolicited electronic messages.
8.2.   You agree to not access content or data not intended for you, or logging onto a server or account that you are not authorised to access or attempting:

(i) to use any data mining, robots, or similar data gathering and extraction tools to access or collect data or content from or interact with this Site;

(ii) to probe, scan, or test the vulnerability of the Services, the Site, or any associated system or network, or to breach security or authentication measures without proper authorization;

(iii) to interfere with service to any user, host or network, including, without limitation, by means of submitting a virus to the Site or Services, overloading, “flooding,” “spamming,” “mail bombing,” “hacking,” or “crashing”;

(iv) to use the Site or Services to send unsolicited e-mail, including, without limitation, promotions, or advertisements for products or services;

(v) to forge any TCP/IP packet header or any part of the header information in any e-mail or in any posting using the Services; or

(vi) to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human perceivable form any of the source code used by us in providing the Site or Services.
9.   TRADEMARK AND COPYRIGHT
We and other parties (as applicable) own the trademarks, trade names, logos and service marks ("Trademarks") that are used or displayed on this Site. You are not allowed to use any Trademark used or displayed on this Site without our or such other parties' prior written consent.
Materials on this Site are protected by copyright. You are not allowed to modify, reproduce, store in a retrieval system, transmit, copy or distribute these materials (or any part of them), or use them for creating derivative works or in any other way for commercial or public purposes without our prior written consent.
10.   NO AGENCY
Nothing in these Terms is intended to, or shall be deemed to, constitute a partnership or joint venture of any kind between any of the Parker, the Owners and/or us, nor constitute any such party the agent of another such party for any purpose. No such party shall have authority to act as agent for, or to bind, another such party in any way.
11.   DISCLAIMER AND NO WARRANTY
11.1.   If you choose to use this Site, you do so at your own risk. You acknowledge and agree that we do not have an obligation to conduct background checks on any Owner.
11.2.   The information and materials contained in this Site, including text, graphics, links or other items are provided "as is", "as available". We disclaim all warranties and conditions with regard to information or material contained on this Site, including any implied warranty of merchantability or fitness for a specific purpose.
11.3.   11.3. We make no warranty or representation regarding your access to this Site or any content accessed via this Site, including without limitation:

(i) that your access to this Site will be uninterrupted and error-free;

(ii) that this Site and/or server is free from viruses or harmful components; and

(iii) that any defects will be corrected.
11.4.   We make no warranty regarding the quality of the Services or the accuracy, timeliness, truthfulness, completeness or reliability of any content obtained through the Site and the related Services. No advice or information, whether oral or written, obtained from us or through the Site or the related Services will create any warranty not expressly made herein.
11.5.   You are solely responsible for all of your communications and interactions with other users of the Site, including, but not limited to, any Owners. We make no representations or warranties as to the conduct of users of the Site and the Services.
11.6.   We are not responsible for the location or condition of a Parking Space, its availability or the conduct of the Owner. By making a Booking the Parker is entering an agreement with the Owner. Once we have confirmed the Parker’s Booking, we have no obligation to the Parker in relation to the Parking Space, all responsibility lies with the Owner.
11.7.   The sole purpose of the Services is to facilitate Bookings between the Parker and the relevant Owner and we have no liability to you in relation to the Parking Space or the Booking other than as set out in these Terms. We are not a real estate broker, agent or insurer. We have no control over the conduct of Owners or the Parking Spaces and disclaim all liability in this regard to the fullest extent permissible by law.
12.   LINKED WEBSITES
12.1.   We are not responsible for the contents available on or the set-up of any other websites linked to this Site ("external websites"). Your access to and use of an external website is at your own risk and subject to any terms and conditions applicable to such access and use. By providing hyperlinks to an external website, we shall not be deemed to:

(i) endorse, recommend, approve, guarantee or introduce any third party or the services or products it provides on the external website, or

(ii) have any form of cooperation with such third party and the external website. We are not a party to any contractual arrangement entered into between you and the provider of any external website unless we expressly specify or agree.
12.2.   You shall not link this Site to any other website without our express consent.
13.   INTERNET RISKS
13.1.   Due to the nature of the Internet, messages may be subject to interruption, transmission blackout, delayed transmission or incorrect data transmission. We are not liable for malfunctions in communications facilities beyond our control that may affect the accuracy or timeliness of messages and other transmissions you send. By using the Site, you acknowledge there are risk associated with Booking of a Parking Space through the Site due to the nature of the internet and online transactions.
13.2.   We do not represent or confirm the following (or any of them):

(i) that this Site will be available and meet your requirements;

(ii) that access to this Site will not be interrupted;

(iii) that there will be no delay, failure, error or omission or loss of information in transmission;

(iv) that no viruses or other contaminating or destructive or otherwise inappropriate properties will be transmitted; and

(v) that no damage will occur to your computer system.
13.3.   You are solely responsible for the following:

(i) adequate protection and back up of data and equipment;

(ii) undertaking reasonable and appropriate precautions to scan for computer viruses and other contaminating or destructive or otherwise inappropriate properties; and

(iii) keeping your personal information secured from unauthorized use.
14.   LIMITATION OF LIABILITY
In no event will we be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this Site or any external websites or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if we, or our representatives thereof, are advised of the possibility of such damages, losses or expenses.
The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.
15.   INDEMNITY
You agree to indemnify and hold us harmless from and against any and all actions, proceedings, claims, demands, costs, losses, taxes, damages and expenses of whatever nature arising out of or in connection with your use of this Site.
This indemnification obligation will survive these Terms and your use of the Site. You hereby agree to waive the application of any law that may limit the efficacy of the foregoing agreement to indemnify us.
16.   NOTICE
16.1.   Unless otherwise specified in these Terms, any notice or document from us to you shall be sent to the email address as specified by you on the registration of the Account as amended from time to time and shall be deemed to have been received by you upon despatch.
16.2.   You may change the email address provided by you for the service of notice to you under this term by following the procedures published by us from time to time and such change shall be effective upon your receipt of our acknowledge of such change.
16.3.   You agree that the notice or document sent to the email address referred to in this clause shall be deemed to have been received upon it being sent and any subsequent return or non-delivery of such email shall not affect the validity of such notice.
16.4.   Any notice or document from you to us may be sent by email, post or personal delivery to the email address or address as published by us for this purpose from time to time and shall be considered as received only upon its actual receipt by us.
17.   MISCELLANOUS
17.1.   Any remedy or right expressly set out herein in relation to a breach by you shall be without prejudice to and in additional to other right or remedy we have under law or other part of these Terms or under any other agreement we have with you.
17.2.   Your rights and liabilities under these Terms cannot be assigned to any other person.
17.3.   We may assign our rights and liability under these Terms to any third party by notice in writing to you and you shall take all reasonable action requested by us to effect such transfer.
17.4.   Any waiver by us of any breach of these Terms on your part shall be effective only in the instance and for the purpose for which it is given and no failure or delay by us in exercising or enforcing any right under these Terms shall operate as a waiver thereof.
17.5.   None of our rights under these Terms may be waived unless agreed in writing by us expressly by an authorised person.
17.6.   You agree that these Terms are fair and reasonable in all circumstances. However, if any provision of these Terms is prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed from these Terms and rendered ineffective as far as possible without modifying the remaining provisions of these Terms, and shall not in any way affect any other circumstances of or the validity or enforcement of these Terms.
17.7.   The Contracts (Rights of Third Parties) Ordinance shall not apply to these Terms and no person other than parties to these Terms shall have any right under it nor shall it be enforceable by any person other than the parties to it.
18.   GOVERNING LAW
Use of this Site shall be governed by laws of the Hong Kong Special Administrative Region. Any disputes arising from these Terms shall be subject to the non-exclusive jurisdiction of the Hong Kong Courts.
Those who choose to access this Site from locations other than Hong Kong are responsible for compliance with local laws if and to the extent local laws are applicable.